Global worry-free service for medical endoscopes: a commitment to protection across borders

When it comes to life and health, time and distance should not be obstacles. We have built a three-dimensional service system covering six continents, so that every endoscope can receive immediate and professional care.

Boundless Guardian Plan

• Global joint guarantee network: "One-stop purchase, global warranty" in more than 50 countries

• Intelligent early warning system: automatic diagnosis of equipment abnormalities, 70% of problems solved remotely

• Multi-language support: English, French, Spanish and other 10 language service teams are on call at any time

Extreme response matrix

√ Central cities: 8-hour on-site response (Singapore, Malaysia, Germany)

√ Remote areas: 72-hour aviation express repair service

√ Key components: Intelligent allocation of 8 major spare parts centers around the world

√ Major surgery: Exclusive technical guarantee 72 hours in advance

Service upgrade experience

· Platinum members: enjoy annual in-depth maintenance service

· Training certification: free operating engineer qualification certification

· Trade-in: discount upgrade for equipment over 5 years

We know:

→ African hospitals need durable and simple maintenance solutions

→ European centers pursue minute-level response standards

→ Offshore medical ships rely on satellite remote support

Service digital witness

· Annual preventive maintenance completion rate of 99.2%

· Customer service satisfaction has remained at 98%+ for three consecutive years

Choosing our service means choosing:

·365-day uninterrupted protection

·Technical support without time difference

·Continuously evolving service ecosystem

Let excellent service become your most reassuring backing. No matter where the device is, our professional protection is always online.